Coming from a supervisor at a FiOS tech support call center, it is a huge relief to hear somebody say that, so I thank you. Naturally all I hear about are the problems with it, but the problems we get only make up about 3% of the customer base. It's hard to see past that sometimes, so I really do appreciate that comment. It makes my job that much more worthwhile.
Reader Comments (Page 1 of 1)
comineeyeaha @ May 10th 2009 2:51AM
Coming from a supervisor at a FiOS tech support call center, it is a huge relief to hear somebody say that, so I thank you. Naturally all I hear about are the problems with it, but the problems we get only make up about 3% of the customer base. It's hard to see past that sometimes, so I really do appreciate that comment. It makes my job that much more worthwhile.